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COVID-19 Safety

The Genesian Theatre is registered as a COVID Safe business. Please review our COVID safety guidelines before booking or attending a performance.

  1. If you are unwell, please stay at home. Any person who arrives at the theatre displaying symptoms of being unwell will be isolated on arrival and asked to leave when safe to do so. Anyone tested for COVID-19, will not be permitted to attend the theatre until a negative test result is confirmed. If you have pre-purchased a ticket and you are unable to attend for COVID related reasons, we will exchange or refund your ticket on request.
  2. If possible, please select the print-at-home or eTicket option when pre-booking tickets. Please have a paper or digital copy of your ticket/s ready for presentation when entering the auditorium.
  3. Face masks are currently strongly recommended when visiting the Genesian theatre.
  4. For the health and safety of all we suggest that audience members are fully vaccinated against COVID-19 before visiting the theatre. If you are not vaccinated please consider taking a Rapid Antigen Test (RAT) before attending a performance.
  5. If possible we would suggest that you arrive at the theatre no more than 15 minutes before the start time of the performance to avoid crowding outside the theatre or in the foyer.
  6. Please sanitise your hands as you enter the building. A sanitising station will be set up just inside the front door.
  7. Please remain 1.5m apart where physically possible. We ask that you keep to the physical distancing markers on the floor. When visiting the bathroom, we ask you only enter if the total capacity allows it.
  8. You will be asked to leave the venue promptly at the conclusion of the performance.
  9. The sanitation and cleanliness of the building will be maintained to a COVID Safe standard. Auditorium seats will be sanitised for each show; soap and paper towel dispensers, taps, handles, latches, handrails, buttons, counters and seats will be sanitised before and during the show, and a thorough cleaning of the bathrooms, foyer and auditorium will be done weekly.

We thank you for your patience in assisting us in keeping you safe as you enjoy the performance!

For further details please contact our box office.